Terms and Conditions
Terms and Conditions
Last Updated: May 14, 2026
Welcome to our platform. By accessing or using our website, services, APIs, and WhatsApp automation tools, you agree to comply with and be bound by the following Terms and Conditions.
1. Acceptance of Terms
By accessing or using the platform, you agree to these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.
If you do not agree with any part of these terms, you must discontinue use of the platform immediately.
2. Services
Our platform provides software-as-a-service (SaaS) solutions including:
- WhatsApp messaging automation
- WhatsApp Cloud API integrations
- Template management
- Customer communication tools
- Lead management and automation
- Business messaging analytics
- Marketing automation features
We reserve the right to modify, suspend, or discontinue any feature at any time without prior notice.
3. User Responsibilities
Users agree to:
- Provide accurate account information
- Maintain the confidentiality of login credentials
- Use the platform only for lawful business purposes
- Comply with Meta and WhatsApp Business policies
- Obtain proper user consent before sending messages
- Avoid spam, abusive, fraudulent, or misleading communications
Users are solely responsible for all content and communications sent through the platform.
4. WhatsApp and Meta Compliance
Users must comply with all applicable policies of Meta Platforms and WhatsApp Business, including:
- WhatsApp Business Messaging Policy
- Meta Platform Terms
- Commerce and Advertising Policies
Violation of Meta or WhatsApp policies may result in suspension or termination of access to our services.
We are not responsible for restrictions, bans, or limitations imposed by Meta or WhatsApp.
5. Data Privacy and Security
We implement reasonable security measures to protect platform data and user information.
Platform data received through Meta integrations is processed solely for providing platform functionality, messaging services, analytics, automation, and related business operations.
We do not sell personal data to third parties.
6. Third-Party Services
Our platform may use third-party providers including hosting, cloud infrastructure, analytics, or communication services.
By using the platform, you acknowledge that certain data may be processed through these providers for operational purposes.
7. Subscription and Payments
Certain features may require paid subscriptions or usage-based billing.
All payments are non-refundable unless otherwise required by applicable law.
We reserve the right to modify pricing at any time.
8. Account Suspension or Termination
We reserve the right to suspend or terminate accounts that:
- Violate these terms
- Engage in spam or abusive activity
- Breach Meta or WhatsApp policies
- Attempt unauthorized access or misuse of the platform
9. Account Deletion
Users may request deletion of their account and associated data by contacting our support team through the contact information available on the website.
Certain information may be retained where required by law, compliance obligations, or legitimate business purposes.
10. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:
- Indirect or consequential damages
- Data loss
- Business interruption
- Message delivery failures
- Third-party platform downtime
- Restrictions imposed by Meta or WhatsApp
Use of the platform is at the user’s own risk.
11. Intellectual Property
All platform content, branding, software, and related materials remain the intellectual property of the company unless otherwise stated.
Users may not copy, distribute, reverse engineer, or misuse platform resources without authorization.
12. Changes to Terms
We may update these Terms and Conditions at any time.
Continued use of the platform after changes constitutes acceptance of the updated terms.
13. Contact Information
For support, legal inquiries, or compliance-related concerns, please contact us through the official contact details provided on our website.
