Privacy Policy
Last Updated: May 14, 2026
This Privacy Policy explains how our platform collects, uses, stores, and protects information when you use our website, SaaS products, WhatsApp automation services, and related business communication tools.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Account Information
- Name
- Email address
- Phone number
- Business information
- Login credentials
WhatsApp and Meta Platform Data
When users connect Meta or WhatsApp Business accounts, we may access:
- WhatsApp Business Account information
- Phone number details
- Message template information
- Messaging metadata
- Business asset identifiers
- Access tokens and authentication data
Usage Information
- IP address
- Browser type
- Device information
- Log files
- Usage analytics
- Platform activity records
2. How We Use Information
We use collected information to:
- Provide and maintain platform functionality
- Enable WhatsApp messaging automation
- Manage WhatsApp templates and integrations
- Process customer communication workflows
- Improve platform performance and security
- Provide customer support
- Monitor usage and prevent abuse
- Comply with legal obligations
3. WhatsApp and Meta Compliance
Our platform uses Meta and WhatsApp APIs in accordance with applicable Meta Platform Terms and WhatsApp Business Policies.
Users are responsible for obtaining any required customer consent before sending messages through WhatsApp.
We only access data necessary to provide requested platform functionality.
4. Sharing of Information
We do not sell personal information.
We may share information with trusted third-party service providers that support platform operations, including:
- Cloud hosting providers
- Infrastructure and security providers
- Analytics providers
- Communication service providers
Information may also be disclosed if required by law, legal process, or government request.
5. Data Storage and Security
We implement reasonable administrative, technical, and organizational safeguards to protect user information and platform data.
However, no method of electronic storage or transmission over the internet is completely secure.
6. Data Retention
We retain information only as long as necessary to:
- Provide services
- Maintain platform security
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Users may request account deletion at any time.
7. Account and Data Deletion
Users can request deletion of their account and associated data by contacting our support team using the contact information provided on the website.
After verification, account-related information will be deleted within a reasonable period unless retention is required for legal or compliance purposes.
8. International Data Processing
Platform data may be processed or stored in different countries through our infrastructure and service providers.
By using the platform, users consent to such data transfers where applicable.
9. User Rights
Depending on applicable laws, users may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion of information
- Withdraw consent where applicable
Requests may be submitted through our official support channels.
10. Third-Party Services
Our platform may contain integrations or links to third-party services, including Meta Platforms and WhatsApp services.
We are not responsible for the privacy practices of third-party platforms.
11. Children’s Privacy
Our services are not intended for individuals under the age required by applicable laws.
We do not knowingly collect information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with the revised effective date.
13. Contact Information
For privacy-related questions, data requests, or compliance concerns, please contact us using the official contact details available on our website.